- Consulting and IT Services
Due to the professional and customized nature of consulting, development and infrastructure services:
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- Payments for services performed are non-refundable.
- Any refund consideration is subject strictly to the terms defined in the relevant service contract.
- Scientific Conferences
Refund conditions related to conference participation are defined individually for each event within the respective registration documentation.
Refund decisions are governed by:
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- Administrative processing stages
- Contractual terms
- Event-specific conditions
After event commencement or completion of administrative processing, refunds may not be applicable.
- Force Majeure
In the event of force majeure, solutions shall be determined in coordination with the organizing institution and in accordance with contractual terms and applicable law.